It is unfortunately not possible to change or to cancel an order after you confirmed it. Check your personal information carefully before you place an order.

We want to emphasize the importance of checking the personal information you fill in before confirming. When an order is placed, no changes can be made afterwards. For further questions contact our customer service.

As soon as your order leaves our warehouse you will receive a track and trace code from Post NL which you can use to track your order.

Once you have placed your order, it will be processed and handed over to Post NL or UPS on Mondays, Wednesdays and Saturdays. Please note that it may take 1-2 days* for your package to be handed over to Post NL or UPS. We appreciate your patience and understanding as we work to ensure your order is processed and shipped promptly.

A signature may be required upon delivery. If you are not home when UPS delivers your parcel, they will leave a note explaining where and how to collect your order. In case you did not collect your order and Post NL sent it back to us, we are unable to re-send your order.

Shipping destination The Netherlands:
Processing: 1-2 days
Delivery: 1-3 days
Total time: 1-5 days

Shipping destination Europe:
Processing: 1-2 days
Delivery: 2-5 days
Total time: 3-7 days

Shipping destination Rest of the World:
Processing: 1-2 days
Delivery: 3-7 days
Total time: 4-9 days

*customized items will be shipped within 7 work days.

Due to the coronavirus, countries around the world are taking measures that may increase the processing and delivery time of parcels. We advise you to check your track and trace code which you will receive by email for specifics about the delivery. Your package may have been delayed.

You always have the option to return your order within 14 days after the shipping date. Make sure to return the products unworn, undamaged and with the attached labels. Keep a copy or picture of your return receipt until we have processed it.

Return processing takes a maximum of 14 working days after receipt.

When the return has been processed, the purchase amount will be refunded as follows:

iDeal / Bancontact: The amount will be returned to your account within five working days.PayPal: The purchase amount will be back on your PayPal account within three working days.AfterPay: You will receive a modified invoice by email.

PAY ATTENTION! Returned items are your responsibility until they arrive at our warehouse. So make sure they are properly packed and will not get damaged along the way. Always request proof of shipment from the service point. 

That’s no problem! Add a note to the return package, with your name, order number & email address.

Unfortunately it is not possible to exchange an item. Do you want a different size or color? Place a new order.

• Returns are only possible in the return period of 14 days.

• Our custom made abayas are not eligible for returns or refunds.

• Return form should be filled in and sent with your return. Track and trace number should be sent by mail to info@intiamar.com.

• Both the costs and the risk of shipping are for your own account

• We only accept returns if they are returned in their original condition including labels & packaging. Damaged and / or used items will be refused and returned.

• Without a track and trace code, no investigation will be started into missing returns. So keep in mind that proof of shipment with track & trace code is a requirement to qualify for a refund.

Please send your returns incl. filled in return form to:

Ulrik Huberstraat 4
6828 TM ARNHEM