Delivery
Once you have placed your order, we will process it within 1-2 business days. Orders are handed over to PostNL or UPS on Mondays, Wednesdays, and Saturdays. Please note that it may take up to 1-2 days before your package is officially in transit.
As soon as your order leaves our warehouse, you will receive a Track & Trace code via email, allowing you to follow your shipment.
Estimated Delivery Times
The Netherlands
- Processing: 1-2 days
- Delivery: 1-3 days
- Total: 1-5 days
Europe
- Processing: 1-2 days
- Delivery: 2-5 days
- Total: 3-7 days
Rest of the World
- Processing: 1-2 days
- Delivery: 3-7 days
- Total: 4-9 days
Customized items will be shipped within 10 business days.
Delivery & Collection
If you are not home when UPS or PostNL attempts to deliver your parcel, they will leave a note with further instructions. The package may be delivered to a nearby pickup point.
If your package is returned to us because it was not collected in time, we can re-send it upon request. However, the shipping costs will need to be paid again. Please ensure you collect your order promptly to avoid additional charges.
Issues with Your Order?
If you have not received your package within the expected timeframe, or if you received the wrong product or a defective item, please contact us at contact@intiamar.com. We are happy to assist you.